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How to register and track a SPARSH grievance

Real account screens checked: 3 August 2026 · Personal details redacted

Use a grievance for a specific pension problem

Log in at sparsh.defencepension.gov.in and open Grievance. Prepare one short description, the relevant PPO/slip and proof of the error. One clear request is easier to track than several duplicate requests.

  1. Privacy-redacted SPARSH Register Grievance form
    1

    Open Register Grievance

    Your personal details are populated automatically. Select the grievance category and the closest issue. The screen provides pension choices including Elements of Pension, Elements not sanctioned in Pension and Deduction.

  2. Privacy-redacted SPARSH dashboard showing Track Service Request shortcut
    2

    Track the request from the dashboard

    After submission, save the acknowledgement/grievance number. Use Track Status in the side menu or Track Service Request on Profile Home. Do not create a second grievance merely because the first is pending.

  1. Choose the issue carefully

    Elements of Pension: payment does not match the sanctioned pension. Elements not sanctioned: an entitled element is missing from the sanction/PPO. Deduction: a recovery or deduction appears wrong. Choose the portal’s nearest exact category for your case.

  2. Write a useful comment

    State the PPO reference, affected month/period, expected item, amount actually shown and the correction requested. Keep it factual; do not write passwords, OTPs or full bank details in the comment.

  3. Attach only relevant evidence

    The captured form allowed one attachment up to 2 MB in PDF, JPEG, JPG or PNG. Combine pages into one clear PDF if necessary. Cover unrelated bank transactions and unnecessary personal data.

  4. Submit once and save proof

    Take a privacy-safe note of the grievance number and submission date. Do not publish the acknowledgement screenshot.

  5. Track, then escalate through official support

    Open Track Status/Track Service Request and check the latest official remark. If no useful movement occurs, quote the same grievance number to official SPARSH support or a listed Service Centre instead of opening duplicates.

Important

This page explains the portal; it cannot file, speed up or decide a grievance. Never share OTP, password, Aadhaar, bank account or an unredacted grievance screen with an unknown helper.

Related: Complete account guide · PPO guide · Pension slip guide